Crisis Matters Depression

Crisis Matters is where to go if something is off and you need to do something - soon. Inside you’ll find resources and contacts in case you or somebody you know is dealing with depression, serious illness, abuse, substance misuse, or burnout. Remember, you don’t need to be certain that any of these are happening before you can find help; become informed and try to start the conversation early so things don’t escalate any further than they might have already. However, Vitals can only help you access these services, it cannot help you deal with crisis or emergency by itself. *If you or somebody you know feels unsafe or needs help right now – call 911!


For some people, hitting a rut or sinking into a low mood may be out of their control. It may not be possible to shake off sad feelings or negative thoughts. They may act out or turn inward; there may be violence, destructive or dangerous behaviors, self-harm, or even contemplation of suicide. There are many people living this way, and in such a demanding profession such feelings are both common and normal. Unfortunately, only half of those who feel they have suffered from depression or anxiety have ever gone to see a doctor about these feelings, or talked about it with someone they trust to help them. It may seem scarier to talk about, but your mental health is just as important as any other aspect of your wellness. You do not have to handle this alone. If you want or need someone, please reach out – there are people within Schulich Medicine, on campus, and in the community who can help.


  • Student Health Services for same day appointments call or walk-in before 11am –  Health Services Mental Wellbeing Mental Health Module Book an Appointment
  • If you have a family doctor consider discussing such issues of depression with them.  If you do not have a family doctor the LEW can assist you in finding one or may facilitate a referral to a mental health professional.
  • Learner Equity & Wellness Office – Provide support, resources and referrals as required.  Rm. K1 Kresge (London), Rm. 2124A MEB (Windsor): Learner Equity & Wellness
  • Student Development Centre provides professional, confidential psychological services free of charge to all Western students: Psychological Services
  • Resident Doctors of Canada – Information on resilience, fatigue for medical students and residents: Wellness
  • – Online resources with modules addressing many issues pertinent to medical students including depression, burnout and suicide. ePhysicianHealth
  • Informed Choices about Depression – Self-assessment tools, overview of treatment options, getting help for yourself, others and more: Informed Choices

In Crisis Resources

  • Suicide prevention resources and connection with crisis centres – Thinking About Suidice  Suicide Info
  • Ontario Association of Distress Centres Distress Centres
  • Ontario Suicide Prevention NetworkSuicide Prevention Network
  • CMHA Crisis Support Resources – Crisis Support
  • Mental Health Crisis Services – Free and confidential crisis counseling by phone, on-site visits by the Mobile Crisis Team and arrangement of counseling appointments – 862 Richmond Street, London, ON.
  • Community Crisis Centre of Windsor-Essex County – provides crisis intervention/response services, to individuals 16 yrs of age and older who are experiencing an acute mental illness and/or psychosocial crisis. Crisis Walk-In Services: Jeanne Mance Bldg, 1086 Ouellette Ave, 1st Fl, Mon-Fri: 9 am-4 pm
  • Peer Support Network – Phone and in-person peer support.  Connection with resources on campus and across London.  Personal and confidential peer support. Rm. 38 UCC 10am-6pm M-F. Main Site FaceBook
  • Mental Health Helpline – Self-assessment tools for mental health, frequently asked questions, information about services in your area, as well as online chat, email and telephone support.  Mental Health Helpline
  • Self-assessment for Depression & Anxiety: Physchological Stress Assessment
  • Western University – Health & Wellness offers resources on mental health issues including anxiety, depression and eating disorders along with an interactive learning module.  The module provides a basic understanding of mental health issues and identifies available campus and community resources. Mental Health Resources
  • The UWindsor Student Counseling Centre provides free, confidential counseling to students.  Services are provided by Psychologists, a Clinical Therapist, a Registered Nurse and master’s-level graduate students.
  • Connect for Mental Health – A peer-support organization providing support for those affected by mental illness.  Social activities, workshops and outreach. Connection for Mental Health


  • Student Health Services – 519-661-3030 (x83030 from a campus phone)
  • Distress Centre Help Line (24hrs) – 519-667-6711 & 519-667-6600
  • Mental Health Crisis Services (24hrs) – 519-433-2023
  • Canadian Mental Health Association – 519-434-9191
  • Western Peer Phone Line – 519-661-3425
  • ConnexOntario Mental Health Helpline – 866-531-2600
  • Learner Equity & Wellness Office – 519-661-4234 (x84234)  (London).   519-253-3000 (x4302) (Windsor)
  • Good2Talk – Free, professional and anonymous support for students in Ontario. 1-866-925-5454
  • Physician Health Program – Free connection with case managers to assist with concerns about your own, a family member’s or a college’s wellbeing: 1-800-851-6606

Windsor Specific Contacts

  • UWindsor Student Counselling Centre – 519-253-3000 (x4616) (M-F- 8:30 am – 4:30 pm. )
  • Community Crisis Centre of Windsor-Essex County – 519-973-4435 (24hrs)
  • Canadian Mental Health Association (Windsor) – 519-255-7440
  • Distress Centre of Windsor-Essex County  – 519-256-5000 (Noon-Midnight, 365 days a year)